Operating Manual
  • The Picket Operating Manual
  • ABOUT US
    • Picket Pty Ltd.
    • Onboarding
      • Welcome email
  • Leadership
    • Principles
    • Growth Strategy
    • Business Building
    • Vital Signs
    • Community-building Plan
    • Financial Management Plan
  • Marketing
    • Value Proposition
    • Marketing Plan
    • Newsletter
  • Sales
    • Sales Process
  • PROJECTS
    • Project Delivery Process
    • Spinning up
      • Practice
    • Roles
      • Partner
      • Project manager
      • Systems architect
      • Designer
      • Developer
      • Quality assurance
  • TECHNOLOGY
    • Project Platforms
      • Wordpress Websites
    • Setup
    • Contributing to a codebase
    • Mobile
    • Third party services
      • Domains
      • API Platform
      • Static sites
      • Database
      • Continuous Integration
      • Transactional email
      • Payments
      • Background jobs
      • Monitoring
      • Error tracking
      • Analytics
  • Maintenance
    • Package Updates
      • NPM Packages
      • Wordpress & Plug-ins
    • Database Back-ups
      • Verifying Database Backups
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  1. PROJECTS

Spinning up

Practicing what we preach.

There's a whole lot of stuff that happens prior to opening up Sketch or writing a line of code. In fact, a lot of the initial activity in a project has very little to do with technical ability and more to do with building relationships, whether they are with a new or existing client. Or whether it's between team members.

Try to remember these principles when kicking off a new project:

Provide a welcoming "concierge" service to the client to reassure them that we can be trusted with their hopes, dreams and fears and that we're already being responsive and productive.

Set the scene for good project behaviour on both sides with clear, ordered communication and a pro-active style (package and polish information before hitting that send button).

Measure twice, cut once and measure again. Ensure that context, aims, expectations and conceptions of the outcome are clear to everyone and clearly evidenced before rushing to implementation.

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Last updated 5 years ago

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